- November 1, 2012
- by Kamil Rudnicki
- One comment
Dear TimeCamp Users,
As some of you noticed we had a service outage one day ago. The issue with one of our servers was caused by a problem with the hard drive.
We had to reinstall the operating system and import data from the daily backup. However, our database is very large, so it took almost 24 hours to import all the data. We couldn’t enable the site before full import, because of the problem that would occur with inconsistent data.
The problem with the hard drive crash caused us not to be able to back up the data from Monday and Sunday. We are very sorry for this loss.
Thank you for your patience and understating during this outage. To prevent such events in the future we will invest in High Availability server infrastructures and create replications.
Again we are very sorry and make every effort to have this never happen again.
– Kamil, co-founder, on behalf of TimeCamp team