- January 2, 2018
- by Kate Borucka
- No comments
Stay On Top Of Your Work With Hitesh Bhasin
Welcome back to the series of podcasts “Stay On Top Of Your Work” – a series based on the article TOP 83 PROJECT MANAGEMENT INFLUENCERS OF 2017.
Our introductory interview was carried out with TimeCamp’s CEO – Kamil Rudnicki. Today, we are happy to introduce the first interview with one of the top project management influencers included in our list – Hitesh Bhasin.
Put on your headphones and enjoy listening to the podcast. Find out Hitesh’s the number one rule of management, why are special tools important for work management and what is his vision of perfect project management. And don’t forget to check out his website. You can find more information about Hitesh below.
Are you an iTunes user? Listen to the podcast here!
Kate: Hello everyone, my name’s Kate and I’m a Marketing Assistant at TimeCamp. On the behalf of the entire team, I would like to welcome you to our series of podcasts with the top management influencers of 2017. These podcasts relate to an article which you can find on our blog.
Hitesh Basin was one of the influencers included in our list f top influencer. Hello Hitesh, I’m really happy to be here with you, how are you?
Hitesh: I’m fine absolutely fine.
Kate: Okay, that’s great. So in the beginning, can you say in a few words what do you do? Where do you work, and what are your professional interests.
Hitesh: I would just like to introduce myself. First of all, I would like to thank TimeCamp for including me on this list of top management influencers. It is a great honor basically. So introducing myself, I’m a full-time blogger who writes about marketing on my blog which is known as marketing91.com. So when I started out in India, I was ambitious when I was doing my BA studies and all those things there were not much mere marketing broads existing in the market. So that’s when I started my own blog.
Why do people advise us to go niche? I’m writing on a really must topic. Because as you know marketing is now from digital marketing, social media, content marketing and it’s covering a lot of things. I also have my own e-commerce business where I have to seek several websites of my own and there I sell individual items across all the streets of India. So if you ask about my professional interest I think I can safely say that I practically live and breed only marketing right now because I think all the offline business is slowly converting to online and that is what I believe is the future. Later on, everything will be from offline to online.
Kate: That’s great. We are also honored to have you here today. It‘s really great we can talk! So what do you think are the basics of management that everyone should know? What is your perfect vision of management, especially when it comes to work management?
Hitesh: So if you talk about my idea of management then I think the most important thing in management is setting the right processes and I think if you set the right processes and that can happen by hiring the right people in the right place. And then treating them properly. So if you set process then it is really easy to grow. For example, if you look at all the organizations like Facebook which grew to large organization from nothing, you look at Uber, it is and organization which has grown from nothing. So if you see one common thing they have is they margin process are set. There was set of process through which everyone, every each of the employees goes through. There’s a rigorous training procedure.
So once you have that processes in place you can actually skill all the organization to be a really big organization within no time. So when Uber actually implemented its own plans of expansion to another country it already has a set plan through which it can expand to other country. That’s how you have to do it. So, in my eyes, if you ask about a perfect vision of management it is to have set processes so that the operation runs even if the manager is not on the picture. As a manager if you want to run an organization you should run it so smoothly and so efficiently that even if you are not in the picture the organization should run. And that’s where the processes play an important part.
Kate: That’s great. Thank you At TimeCamp we try to make life and work easier by providing our customers with the best version of time tracking software. So I’d like to ask you what do you think about such tools used for managing work? Do you use them in your work? How do you think we can adjust them to our needs and do you think they are hepful?
Hitesh: Yes I do use these tools. I have been using them for quite some time and one of the best things that I like about them is that they actually bring down my own time. How I spend my time. How much time I’m spending on watching movies, getting distracted, doing my own work so that’s the main thing basically, understanding that. And in my own work, I can apply TimeCamp by tracking my own time spent on the budget as billing the customer. I saw that in your software also you have a particular provision whereas you can bill the customers for their time spent. I think that it is already a large application.
At the same point of time if you can track your team, for example, if I have a team of multiple people sitting in multiple places, it’s always good to track your time, as well as the time of your employees. Especially in cases where the project time is open, there is no set timing for the process. In such cases, you can share your time with the client that “I spent so much time on your project” and then bill them accordingly. He already knows the rates which you’re going to apply to him. So if you have shown him that you have spent this much time on this much project then the client is also happy, he already knows the bill amount which he is going to expect. I think it’s quite critical as we go forward as online marketing and online businesses become more prominent that you share the time you have spent for the client so he knows why he’s getting that bill and why that bill is so much.
Kate: Yes, and at TimeCamp there are also many extra features. So make sure to check it out! Because it’s really helpful in work management.
So in your work how do you divide the use of such tools? Because I understand that some of them belong to content marketing, some to SEO, and others to your own work time management. When you think about the tools you use, do you have any particular way of using them?
Hitesh: As I said I have two businesses. One of them is into content marketing and online blogs as well and those are e-commerce. But they are quite boring businesses right now. So I have a mixed team of employees as well as freelancers who manage different things at different times. So some of them might be in involved in writing articles, some might be involved in social media. If I look at the e-commerce site, some might be involved in picking orders, some might be involved in delivering them. The key factor where here at time tracking software that helps is to know what a particular individual has done during the day and what he has achieved and where he was facing problems. At time tracking software which can help us to understand what is happening with the whole organization during the day. What does this is if I share timesheet with my employees then I can know what they will accomplish today.
That’s my requirement number 1 because if I know what they have done today then I can schedule my time tomorrow. And what other things can be done if someone is free, if someone is available then he can perform a different type of work and we can utilize this time properly. So I can get that feedback coming back from the team and as well as coming from the clients or what is the break up of times. That feedback helps us in having the vision of how the team can be made more productive and how we can optimize the uses of time. That’s generally how I want to use the tools for management.
Kate: So when talking about time and team’s work management. At TimeCamp we are currently working at implementing the new version of our software, TimeCamp 3.0. But as you may assume, there appear certain problems connected especially with managing a team’s work. Do you have any tips or interesting remarks on how to make it more efficient and smooth? Maybe something from your own experience?
Hitesh: Because you are going to introduce TimeCamp 3.0, can you establish a hierarchy in your system, in TC 3 or even in TC 2? That for example, if I have a team of 20 people, I have 8 people reporting to the manager and then other 8 people reporting to another manager. If you ask me, then that’s something I advice in any management team– it’s to have the right hierarchy. Because what happens is if you are an owner and have multiple business, for example I myself am an owner of two businesses, and I’m going to start another one. So, if you are an owner you just have that many amounts of hours in a day. You cannot expand them. So at that point of time you need to have the right hierarchy in place so that the ground level of employees are responsible to the level of employees who can be responsible to you. This is especially particular suggestion to large corporates or even to small businesses where having the right hierarchy can help you understand everyone in the system, what they are doing at work and in which direction everyone is going to get it. So if you have that right hierarchy you can have the employees involved as well as engaged. And then form their bill? So that you can track individuals and the whole direction the organization is going. That’s what I suggest. If you have a time tracking software, you need to have the right hierarchy so that people can be tracked at the right level.
Kate: That’s great. I hope our audience can take it into consideration and I will also make sure my CEO also thinks about it but I think it already works in our company. Your tips are really valuable, even when it comes to personal work, not only team’s work. Before we finish, I would like you to think what is the number one rule in work management in work for you without which you can’t imagine your work?
Hitesh: Definitely, if you ask me about my number one rule of management is to delegate. Accept that you cannot do everything alone. So as I said, setting a process is also a form of delegation. So if you have a lot of things to do in one day, find people to whom you can divide three things, three things, three things and then you can take the reporting of these ten things and ensure they are getting done on time. To do that you might have to train those individuals but over a period of time that’s the only thing that can manage things on time perfectly. If you’re trying to manage everything yourself, and you’re not delegating it then it’s really possible that you’re motivating yourself as well as your team which is responsible to you. So you’re question was what is the number 1 rule in work management I think it would be delegation and setting the processes right. So that someone else is doing the work currently and at the same time training them so that they are able to do the work independently.
Kate: Okay, so I would also like you to answer the question on how to stay on top of your work how to always keep track of your work and make sure everything is straight and clear in your work?
Hitesh: I think if we want to do that then the tasks need to be defined. So if I take my own example, if I have what I do and I give him a guide card to write on that you are going to be the guy to be writing on online marketing this task is already defined. The second thing which will help him as an employee is that if he has a set procedure for net one month, you know, so you look far ahead the next one month – these are the articles which you will have to write – now this guy is really clear that the net month I have to write one article or two articles per day. So he’s clear in his aspects. Similarly, if I have social media where I will tell him to share thirty posts on Facebook this month – he’s clear in his tasks. So if I talk about time management on the work level or on the employees I have to implement then I have to ensure that all of them are clear and they are all objectives or they are on work schedule and they’re comfortable with it and they’re all aware of that. This all comes during the hiring process as well. So if they are aware of that and they know what they have to do then everything gets on smoothly. So that is how it should be.
Kate: Thank you. Hitesh, I’m really happy that I could have you here today with us. The interview was really inspiring and I managed to learn new great things and I hope our audience will also benefit from listening to our podcast. In our article on 83 top management influencers, you will find a short info about Hitesh and the details to get in touch with him. You can find the link to the article in the information about this podcast. Make sure to check it out and until next time. Have a nice and productive day. Thank you Hitesh very much, it was my pleasure to talk to you.