What Is Connecteam? Connecteam Features, Pricing, and Alternatives

What is Connecteam?

Connecteam is an employee scheduling and workforce management app. It’s been designed primarily for companies that operate with large numbers of frontline or distributed employees across multiple locations, roles, and shifts. What makes Connecteam stand out is its unique structure.

The platform is organized into three main hubs that reflect how large companies typically structure their work (especially field employees):

1. The Operations Hub is responsible for time tracking, scheduling, task management, and structured data capture through forms and checklists, giving companies a standardized way to plan work and verify that it was completed. This is where you can manage employee work hours and easily create employee schedules.

2. The Communications Hub provides controlled internal channels such as chat, updates, a company directory, knowledge base, help desk, and events, which replace informal messaging tools that are difficult to govern or audit. The Communications Hub will help you boost employee engagement.

3. The HR Hub supports training, document distribution, time-off management, organizational charts, and employee recognition, helping enterprises maintain consistent onboarding and policy acknowledgment processes across departments and locations.

In terms of the areas covered by Connecteam, apart from multiple communication tools, this platform will help you with:

• Time management

• Productive operations

• Employee onboarding

• Compliance

• Employee engagement

We will discuss those areas in greater detail in a moment. Why should you give this tool a try? Connecteam is recognized for being affordable and transparent in its pricing. Many users appreciate Connecteam’s ability to solve various management problems without the high costs associated with other apps.

What is Connecteam and Why Do Enterprises Use It?

Enterprises decide to use Connecteam because of how it addresses their needs. Imagine the leading payroll software and the best human resource software all rolled into one platform with an easy-to-use dashboard and auto-scheduling tools that can easily handle even multiple schedules. That’s, in short, how Connecteam works.

Managers frequently need an easy way to track working time, assign and verify operational work, communicate changes to the entire staff quickly (e.g., regarding shift details, and maintain records that support payroll accuracy, labor compliance, and internal audits. Connecteam is probably the only scheduling app that provides all those features and responds to many different needs. At the same time, this tool is useful for both a large company and a small business operating just on a local scale.

The app provides you with five main areas where it can support your work:

Area	Description
Time management	Connecteam’s time management combines scheduling, tracking, timesheets, and payroll. Managers can use it to build schedules with templates and compliance rules, employees record hours using the employee time clock in the app or kiosk (with real-time attendance alerts and location controls), and all hours, breaks, time off, and overtime are automatically compiled into compliant digital timesheets. Timesheets in Connecteam are automatically generated from tracked hours and can be exported directly to popular payroll providers like QuickBooks and Gusto. And with Connecteam’s time clock, you can accurately track frontline employee work hours and submit timesheets for payroll in a few clicks. You also get additional features like discrepancy alerts and an auto clock out flow to reduce errors and simplify payroll processing.
Productive operations	This module has been designed to simplify workflows and streamline processes. With it, you can replace paper processes with mobile forms, reports, and checklists to collect real-time field data, assign structured tasks with deadlines, attachments, and automatic reminders, and track progress through status updates. Operational coordination is supported by built-in chat (device internal communication platform), a company feed, and an employee directory. All of that is embedded directly into employees’ work devices to make company’s internal communication simpler. As a result, instructions, updates, and operational changes reach the right teams without relying on external messaging tools.
Employee onboarding	Connecteam comes with onboarding tools that allow you to bring new employees up to speed through a structured, mobile-based process. New hires complete step-by-step onboarding workflows on their own devices, including administrative tasks, training, and document submission, with certificates and licenses collected digitally and organized for approval. A built-in knowledge base gives employees ongoing access to company procedures and resources, thus helping reduce onboarding friction and shorten time to productivity across large or distributed teams.
Compliance	The compliance module is responsible for how your company distributes policies, manages certifications, and documents training sessions. You can use a digital knowledge base to keep procedures up to date and track employee access, while their records and certifications are stored securely with expiration alerts to support ongoing employee monitoring and compliance. Compliance training materials are delivered through in-app courses that track participation and results, which is especially helpful for regulated organizations that need to maintain the higest standard of compliance.
Employee engagement	Lastly, the employee engagement module has been designed to designed to support large teams through a single employee app that combines communication, recognition, training, and day-to-day coordination. It offers multiple communication tools (such as direct messaging and company updates) to keep staff informed in real time, share field insights, and deal with operational issues early. The platform also supports recognition and digital rewards (to motivate staff and incentivize work), ongoing mobile training, and simple operational actions like shift assignment and task management. Also, Connecteam provides an AI Course Creator to rapidly develop interactive training modules and quizzes for workforce upskilling.

How Does Connecteam Work in Enterprise Environments?

Connecteam works well with both large and small companies. Large organizations value it for the fact that it works as a single, comprehensive system that combines communication, daily operations, and HR tools in one place. As a result, you get the employee management app that does everything you need to manage your team in one central hub. As a result, Connecteam eliminates the need for multiple disconnected applications. Importantly, all the main features, such as the team chat and full shift collaboration, are available from mobile devices for added convenience and ease of use.

Keep in mind, though, that it’s been designed primarily to manage non-desk employees and on-site workforces, acting as an interface between office teams and field staff to support remote management and real-time coordination with frontline employees (that’s what the Connecteam employee app is for).

What’s also important is that Connecteam has been built to be easy to learn and implement in a company. It’s easy to use for employees (in many cases, employees use a fully automated process, so they don’t need technical expertise to use the app). And for managers, it comes with many time-saving features; it enables them to easily schedule shifts and even plan auto-scheduling.

Lastly, Connecteam adjusts to your company’s culture, structure, and policies. It allows you to customize schedules, reports, and time-off rules for smoother clock-out. In effect, employee coordination becomes quick and easy. What’s also very useful is that Connecteam provides you with visual job progress through color-coded indicators available in the job-scheduling app and detailed progress views.

Organizations configure Connecteam to match their internal structures and policies by customizing schedules, forms, reports, and time-off rules, enabling consistent processes across locations and teams. Flexible pricing allows companies to deploy the system at scale within budget constraints, while continuous access to support via chat and email helps maintain uptime and adoption across large workforces.

What Types of Organizations Benefit Most from Connecteam

Connecteam comes in two different versions:

• For small business users (e.g., for the dentist clinic owners, moving companies, car wash companies, electricians, handymen, etc.)

• For enterprise users (e.g., for call centers, delivery companies, hotels, security companies, and transportation companies)

The latter version is designed primarily for companies working with many frontline/field workers. The most common sectors that benefit from Connecteam include construction, cleaning, healthcare, food & beverages, retail, and other field services (such as plumbing, pest control, landscaping, transportation, etc.).

In the enterprise setting, Connecteam can be used by HR, operations, IT, and internal communications teams to coordinate large, distributed workforces. With Connecteam in your tech stack, you can centralize internal communication, employee engagement, scheduling, operations, training, and compliance in a single employee app with SSO and enterprise-grade security standards.

Employees can access information, chat conversations, and tools from any device, while managers use real-time insights on engagement and field activity. All in all, Connecteam works great if you want to keep all the employees updated and informed. For example, the app allows you to send company-wide push notifications. Automated push notifications can be used in almost every feature, such as the Job Schedule, Forms, Events, Updates, and more.

How Much Does Connecteam Cost for Enterprise Teams?

Connecteam pricing includes a free plan for up to 10 users and paid plans starting at $29/month for the first 30 users. Plans for larger companies are paid and involve both an initial flat fee and the per-employee cost. Here’s the outline of those three pricing plans:

1. Basic: $29 per month (for the first 30 users and $0.5 per month for each additional user)

2. Advanced: $49 per month (for the first 30 users and $1.5 per month for each additional user)

3. Expert: $99 per month (for the first 30 users and $3 per month for each additional user)

Keep in mind, though, that those prices are per hub, so if you want to have access to multiple features Connecteam offers, you’ll need to pay 3x the cost. There is also an Enterprise plan that’s entirely custom-made for each client and doesn’t come with publicly available pricing. Additionally, each plan comes with a 14-day free trial.

Which Popular Business Tools Integrate with Connecteam

Usually, enterprise clients need to connect external data sources to their employee management apps. Connecteam provides you with the ability to integrate it with third-party software you’re using in your company. Connecteam integrates with a limited number of payroll and accounting tools, with a Zapier integration for custom automations.

There are three main types of tools that Connecteam works with:

• Payroll software (e.g., Gusto, QuickBooks, Paychex)

• POS software (e.g., Lighspeed, Square, Shopify POS)

• Physical Time Clock (ATS and Synel)

This way, you get not only the full management oversight and have easy access to key features, but you can also integrate Connecteam with other amazing tools that streamline work and accounting processes in your business.

How Do Enterprises Get Started With Time Tracking with Connecteam?

As we’ve mentioned earlier, Connecteam operates with three different hubs, so you need to assess your needs first. It’s best to compare what each hub has to offer and see how many of them you actually need. In some cases, it may turn out that you only need one hub, which would definitely make things easier (and cheaper). Additionally, Connecteam doesn’t require you to purchase the same plan for each hub, so you may want to subscribe to the Expert plan on the Operations Hub, the Advanced plan on the Communications Hub, and the Basic plan on the HR & Skills Hub.

Once you establish your needs, think about how many employees should have access to the app (essentially, how many employees you want to manage access for; each person requires their own employee connectivity). With those things in place, you can reach out to Connecteam and ask for the Enterprise plan or start with a free trial period. You can also reach out to them and ask for a free demo.

During your initial free trial, Connecteam’s Customer Success Team will stay in touch with you to guide you through the platform and help you set it up so that it’s fully tailored to your company’s needs and profile. With their support, you will minimize the administrative hassle and get full access to the platform.

What Are the Best Alternatives to Connecteam?

Connecteam is one of the all-in-one time and employee management platforms. There are a few similar platforms that are tailored towards field workers, just like Connecteam. Some of the options you can explore include:

• Rippling

• Deputy

• Buddy Punch

• Workplace

Take a look at their offer and compare it with Connecteam. For instance, Workplace from Meta is a business communication platform that incorporates features similar to Facebook. Workplace allows employees to create groups for specific projects, office locations, or employee interests. The Workplace includes a personalized newsfeed for employees to view updates from their business’s internal communications team. Both Workplace and Connecteam allow employees to hold 1:1 and group chat conversations. Both platforms enable users to create and share events, send invitations, and collect RSVPs. Lastly, Workplace integrates with over 80 popular business tools and has its own API for custom integrations.

Also, if you are looking for a comprehensive platform that’s geared towards productivity optimization and employee activity monitoring, TimeCamp is a worthy alternative. Our platform provides you with full visibility into employee productivity through activity and employee monitoring.

We support both office-based, hybrid, and field/remote teams. TimeCamp will also help you with employee attendance and related processes, including working hours, overtime, time off (PTO), and sick leaves, so you can easily manage availability, payroll inputs, and compliance in one system.

If you’d like to give TimeCamp a try, you can choose our free plan or start with a free trial (for full access). You can start below!

Get to know where your time goes with TimeCamp!

Track time in projects and tasks, create reports, and bill your clients in just one tool.

Sign up for free

What Support and Resources Does Connecteam Offer Enterprises?

Connecteam offers quite extensive support for its users. There are many self-help features available, as well as direct communication with the support team. Customers can reach Connecteam via 24/7 live chat and direct email support. When it comes to self-serve features, Connecteam offers:

• An extensive Help Center

• Templates

• Guides and eBooks

• On-demand video library

• And even expert interviews

All to help you work in a more effective manner. Ongoing learning is supported through the Academy, video tutorials, articles and blog posts, webinars, and Product Releases Hub that comprises new features, updates, and file attachments, while users can also exchange knowledge in the Facebook community.

On the other hand, keep in mind that the customer support for Connecteam has received mixed reviews, with some users expressing frustration over the responsiveness and effectiveness of the support team.

Frequently Asked Questions About Connecteam

How is Connecteam structured?

As of 2026, Connecteam is structured into three primary hubs: Operations, Communications, and HR & Skills. Each hub comes with its own pricing plans (explained below).

How does Connecteam’s pricing work?

Connecteam’s prices are fixed for the first 30 users, and from the 31st user and above, they have a price per user, per month, for each plan. Each hub comes with three different pricing options, so that you can mix and match plans according to your needs. For example, a company with 1,000 employees could pay as little as $924 per year for the Basic plan.

Can I change my plan?

Yes. You can upgrade, downgrade, or cancel your plan at any time.

What happens after my free trial?

After a free 14-day trial, you need to decide if you will continue using Connecteam. If you do, you need to subscribe to one of their premium plans or use the Limited plan (which is available for free for up to 30 users).

How does Connecteam help me stay compliant with my privacy act/CCPA certification?

Connecteam has taken care of full compliance with leading privacy regulations. This platform comes with GDPR compliance certification, CCPA (the California Consumer Privacy Act), and HIPAA. It also has the ISO IEC 27001 certification and is SOC 2 certified. If you need, SSO is available to enterprise users.

How does Connecteam track employees’ locations?

Connecteam includes a digital time clock that uses geofencing and GPS location breadcrumbs to ensure employees are at the correct location when clocking in. Also, there’s a GPS-enabled time clock in Connecteam that allows employees to clock in/out from mobile devices, ensuring accountability for field workers. Lastly, Connecteam includes a digital employee ID card feature that allows for easy and secure work IDs.

How does Connecteam help with scheduling?

Connecteam features advanced scheduling tools that include a drag-and-drop scheduler with AI-powered auto-scheduling. Businesses using Connecteam can automate shift scheduling with drag-and-drop tools and AI-powered auto-scheduling.

Will my employees have access to all the information they need?

Yes. Connecteam offers a searchable repository for SOPs, handbooks, online forms, and documents, ensuring employees have direct access to critical information at any time. Additionally, Connecteam allows users to create daily checklists with auto-reminders to enhance on-the-job compliance.

Can I use Connecteam to collect feedback from my team?

Yes. Connecteam offers tools for gathering real-time feedback through customizable surveys, live polls, team requests, and suggestion boxes. Also, Connecteam provides customizable survey templates to facilitate employee feedback.

Will this tool work well on my mobile device?

Yes. Connecteam’s platform is designed to work on any device and offers fully-featured mobile apps for iOS and Android.

How does Connecteam’s chat work?

Connecteam provides business chat with group creation, ensuring secure communication and immediate access revocation for offboarded employees. Connecteam allows for 1:1 or group chats that remain separate from employees’ personal lives, providing control over chat access by administrators. Connecteam provides users with a chat API that allows for the integration of external systems to send messages and retrieve conversations within the platform, but it’s only available in the Expert plan.

Will this app be a good choice for my team?

Connecteam has received high ratings from users, with an average rating of 4.8 stars on Capterra. Users have reported that Connecteam’s employee app is easy to learn and use, with one user stating they learned how to use it in just one day. Keep in mind, though, that some users have reported issues with bugs in the app, requiring them to frequently reinstall it to resolve problems.

Is Connecteam the Right Enterprise Solution for Your Organization?

Connecteam is a flexible and useful tool. It helps you facilitate your HR, accounting, payroll, and scheduling processes in one simple-to-use app. It’s especially helpful for companies operating in the field or in many different locations. With this tool, you can plan shifts, dispatch jobs, and keep all your staff informed regarding everything that’s going on in your company.

However, it’s always a good idea to compare available solutions. There are other apps and tools that provide you with similar support, and in some cases, they may be better suited to your business profile. We invite you to explore what TimeCamp has to offer. Our platform combines employee and productivity monitoring, time tracking, HR processes, and invoicing. And our platform comes with a free plan or a free trial, so you don’t need to pay anything for your research. If you’d like to see what TimeCamp has to offer, start here:

Get to know where your time goes with TimeCamp!

Track time in projects and tasks, create reports, and bill your clients in just one tool.

Sign up for free

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Ola Rybacka Product Marketer and Content Specialist at TimeCamp. Remote worker advocate; has been working from home for 10+ years so far. Knows TimeCamp far and wide and does her best to translate the technical jargon into reader-friendly English to help users gain better understanding of our time tracker. Feels best in writing, but is also open for creating short video explainers. Privately, passionate about any form of Japanese culture and has been learning 日本語 for 4 years so far to devour animes and mangas in their native language.

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