MEET THE EXPERTS
Mirador Analytics are experts in statistical disclosure risk analysis. They empower healthcare organizations with data privacy attestation demonstrating that individuals’ records are de-identified to a sufficient level. They offer both consultative expert evaluation of data de-identification and automated solutions, driven by proprietary software, in a way that scales with client demand. Around 60 employees of Mirador Analytics support clients through every step of the process and work alongside legal and privacy teams to ensure solutions are delivered in a way that maximizes privacy. They work with the company's product teams to take forward as much utility as possible while maintaining the lowest possible risk. Mirador's experts also answer stakeholders' questions and provide guidance on minimizing disclosure risk. In November 2021, Mirador Analytics was acquired by Datavant - a leader in helping healthcare organizations securely connect their data. Alongside the Mirador team, they announced their Privacy Hub offering to raise the bar for patient privacy and compliance across the healthcare industry.
IDENTIFY THE NEEDS
As a consulting firm, Mirador Analytics works directly for its clients. Each client has a set number of hours per month, which employees utilize in order to complete their projects. But what if it turns out that for some reason the number of hours has been exceeded? How should you communicate to the client that they need to pay extra? And how to prove that it was actually necessary? Such a dilemma faced the Project Management team of Mirador analytics and time tracking could be the answer. Unfortunately, the first solution to time tracking was complicated for employees to use and often failed to properly save time recorded. A better time tracking system should also provide a way to track employee time for internal projects and training, versus external client work, allowing them to maximize both their productivity and personal development.
FIND THE SOLUTION
The right time-tracker matters
Time tracking, to be effective, must first of all be easy to use. The previous tool used by Mirador Analytics experts wasn’t designed explicitly for that purpose, therefore the process was time-consuming and frequently resulted in mistakes. The system was prone to losing information if there was an internet connection issue during time logging, which was quite detrimental. The ability to export the data in a way that could be used for downstream metrics was also a key component of their need for time tracking software. The user interface was not well designed for time tracking either, as it was predominantly designed for project management.
Fortunately, however, they came across TimeCamp!
The user-friendly interface of our software is easy to set up so implementation was not a problem. Experts at Mirador Analytics decided to create extensive project structures - from now on overall client time could be tracked as well as the time performed specifically for each project. The Custom views functionality within TimeCamp allows the Project Management team to view both project-by-project breakdowns of time utilization and review individual staff members' time to ensure that they are getting the right balance of client work and personal development time. According to Mirador Analytics managers, thanks to the TimeCamp software, there have been no issues with losing time, as there were with the previous system, which allows them to accurately bill time to the clients.
