How DWS unified field and HR timesheets and cut billing mistakes with TimeCamp
DWS used TimeCamp to give field workers a simple mobile app for logging hours and to unify HR and departmental timesheets into one system. TimeCamp brought simplicity and functionality, leveling up their operations.
Who DWS is
DWS Service is a Polish wind turbine maintenance company operating across Europe. Their service team works in remote locations, carrying out repairs, oil changes, endoscopy, and more. With over 70 employees and a growing pool of subcontractors, DWS recognized the need to standardize HR management.
Industry: Wind farms maintenance
Employees: 50-99
Location: Poland
Operating area: Across Europe
Using TimeCamp: For project time tracking
Most-used features
- Mobile app
- Attendance
- Report export
What DWS gained
Standardized time tracking
across field teams and subcontractors
Fewer billing errors
with accurate time records
Streamlined reporting
for HR and managers
Automatic rate tracking
for regular and overtime hours
Marek Wiśniewski
Wind Power Operation & Maintenance Manager, DWS
“Even a small error or omission in time tracking can result in a loss for the company. As the cost of one technician's working hour is more than the cost of TimeCamp for the entire month, it is enough that the employee would forget to report about staying an extra 15 minutes for 4 days, and TimeCamp pays for itself.”
Why DWS’s billable hours didn’t match its HR records
DWS bills clients for hours worked and pays employees for their time, so accurate tracking keeps jobs profitable. But its field team tracked hours in Excel, and managers and HR worked from two separate reports that were never integrated.
| Before TimeCamp | After TimeCamp |
|---|---|
| Hours tracked in Excel, sent as manual reports | Hours logged in the field via mobile app |
| Managerial and HR reports in two separate systems | One unified reporting system |
| Discrepancies common, extra hours unreported | Discrepancies visible and easy to investigate |
| No shared view for managers, accountants, HR | One system for managers, accountants, and HR |
| Pay rates handled manually | Regular and overtime pay rates tracked automatically |
| Before TimeCamp |
|---|
| Hours tracked in Excel, sent as manual reports |
| Managerial and HR reports in two separate systems |
| Discrepancies common, extra hours unreported |
| No shared view for managers, accountants, HR |
| Pay rates handled manually |
| After TimeCamp |
|---|
| Hours logged in the field via mobile app |
| One unified reporting system |
| Discrepancies visible and easy to investigate |
| One system for managers, accountants, and HR |
| Regular and overtime pay rates tracked automatically |
How TimeCamp put field and office hours in one system
DWS needed a unified reporting system where managers could investigate discrepancies. TimeCamp provided time tracking in projects and tasks, attendance, and report export. Field workers now log hours from the TimeCamp mobile app, which simplifies reporting and reduces mistakes.
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