Sebastian is currently running a business, realising his customers’ orders. He services companies with up to 150 employees and provides online marketing services and remote IT support.
How Sebastian Used TimeCamp For His Business Development?
But it wasn’t always this way. Sebastian used to work in a corporation; he was an IT specialist supporting 150 call centre positions. As if the job wasn’t bad enough, Sebastian didn’t receive satisfying pay, so it forced him to change something in his life.
He started by learning online marketing, programming and server supporting.
Although this was done in his spare time, he did it because he believed that it would allow him turn the skills he learned into his own business.
Sebastian was very ambitious, so he started out by taking on small orders. It wasn’t long before the number of orders he was getting increased.
with the results, started to recommend him to others in the industry, and many became repeat customers.
This rise in business made Sebastian want to leave the call center, however they offered him a decent pay rise and better social conditions.
The next step Sebastian took was to build a team.
His team was able to help him with the orders he received outside of the call center. The recruitment process was held for students who had had spent the last two years at university.
Sebastian tried to find smart people who
would teach him more about the industry.
Luckily, finding the right people for his team wasn’t hard, and Sebastian found some great creatives with a hunger for knowledge. While working together they taught themselves, whilst keeping the customers happy.
Due to the large amount of orders, Sebastian decided that having his employees work from remote would be the most effective solution. This was a decision he found easy, as his freelancers lived in different locations, and Sebastian didn’t have an office of his own either.
However, Sebastian soon realized that he was unable to measure how much time and money his projects would usually take.
Creating a website for his clients required three people – a graphic design, a layout coder and somebody to put the website on a server. It also wasn’t easy to determine how much time would be spent on simple tasks like updating websites, social media marketing, and mailing – he didn’t have time for that.
Sebastian had decided on prices based on guest work. He had never been sure whether his price was considered as market-driven.
“It’s easy” said Sebastian “The price you charge is determined by the cost of the products needed (licenses and equipment) and the amount of time you have spent”.
That’s why Sebastian decided to use TimeCamp.
First he integrated it with project management tools – Asana for team communication and Trello for his smaller orders.
Sebastian measured the time he spent completing orders for his customers with TimeCamp.
Customer number 1 – online marketing for local printer shop
Monthly Invoice 900 zł
Sebastian’s work time tracked – 10 hours
Freelancers work time tracked – 50 hours
Additional purchases for customer – 20 zł
It was easy for TimeCamp to calculate (900 zł-20 zł)/80h = 11 zł per his and his team’s working hours.
Customer number 2 – online marketing for local bookstore
29 zł per hour
Customer number 3 – remote service for furniture manufacturer
34 zł per hour
Customer number 4 – remote service for school
98 zł per hour
Sebastian soon had more and more orders. Working hours abounded. Soon he started to employ his own people and TimeCamp always worked out the cost of their work. All the time Sebastian saved could then be spent on company development.
As the number of projects increased, the next problem occurred. Sebastian had a shortage of labour – he had too much work and not enough people free to help him. Hiring another employee would lead to an increase in costs and wasn’t an optimal solution. Sebastian decided that he needed to evaluate the projects he had running, to know how to dispose of the resources.
He started to assign a budget to particular projects to track his expenses over time.
Sebastian used one of advanced features on TimeCamp. Based on hard data, he could rate which projects would give him the biggest opportunities for company development.
This is my story.
This is the story of Socom Studiodev Sebastian Drewniak.
Would you like to tell us yours?
Socom Studiodev Sebastian Drewniak
Sebastian lives in Olsztyn, Poland. He has 13 employees, but only two of them live in Olsztyn. 80% of his contacts are local companies (located within 40 miles of Olsztyn).