We know our customers depend on us. Therefore, the security of your data and our immediate response time is our top priority. Thanks to our notification system we can react instantly, if any problem will arise. We take every preventative measure to ensure the highest level of physical and digital safety, while running at optimal speeds.
Our main servers are located in Canada. The building is equipped with top-level security systems. Every boundary is secured using barbed-wire fencing. Video surveillance and movement detection systems are in continuous operation. Activity is monitored and recorded, while the surveillance team is working 24/7. Every room complies with the APSAD R4 rule for the installation of portable and mobile extinguishers.
Your data is never at any risk of being accidentally destroyed or erased, because we perform daily backups. They are stored in multiple locations. We store backups for 20 days.
All the data passed between your browser and our server and is secured by SSL. This ensures they are private. We use RAID to mirror data on multiple drives to increase the reliability and security. All our servers are protected by a firewall. We encrypt sensitive data in our database. Access to customer data is strictly controlled and secure.
We are constantly monitoring our servers to make sure our app runs with stability. They are also protected from any power failure or sabotage. Our servers are equipped with two separate electrical power supplies and are also equipped with UPS devices (ready to work for 48h) to counteract any failure of the electricity.
Our app offers a secure permissions system. You can increase security by limiting access for certain Users or User Groups. Then, users would access only that information within the system which is necessary for them to do their work.
Our servers continually run at optimal speeds. We constantly review the server's resource load to ensure the highest performance and prevent downtime.