Zendesk Time Tracker


Zendesk Time Tracker

Free to try time tracking for any ticket on Zendesk








Track time on any ticket without leaving Zendesk



time tracking software Bring time tracking into Zendesk.

time tracking software Gain insight into projects.

time tracking software Used by thousands of users.

time tracking software Great for teams.

time tracking software Timesheets.

time tracking software Approvals.





"Timecamp has become an essential part of my work flow. I am very happy to be able to track time in this way as I have tried many, many tools and integration with Zendesk is the simplest and easiest to use."



You can integrate Zendesk with TimeCamp directly:



Zendesk is a leading, innovative customer support platform, which allows you to connect and provide help to your customers on personal level.



Zendesk Time Tracker

Note: to enable the integration you’ll need administrator’s privileges. To start the integration login to your TimeCamp account go to the Settings (1). Navigate to the Addons bookmark (2).

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Find Zendesk on the list of available addons and click on “Enable” button.

Zendesk Time Tracker Zendesk Time Tracker

Enter your Zendesk’s URL and click on the green Enable the integration button. We’re looking for the part before .zendesk.com – if you’re not sure about this one, the easiest way would be to login to your Zendesk account and check the address by yourself.

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You’ll be redirected to Zendesk (it would be a good idea to be logged into Zendesk already) and asked for a confirmation to enable the integration. Click on the black “Allow” button.

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You’ll be redirected back to TimeCamp. Optionally, you can import Zendesk organizations as clients into TimeCamp, if you plan to use our invoicing add-on.

Zendesk Time Tracker Zendesk Time Tracker

TimeCamp will automatically import your tickets for you to track time on. From now on you will be able to track the time spent on each assignment. Go to Project Management page. Note that all tickets are already there, under the main project simply called “Zendesk”. You can now track time using TimeCamp’s timesheets, or using our mobile or desktop applications.

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Note that your tickets’ IDs, along with requester’s email address, will also be automatically imported as keywords added to TimeCamp’s tasks. This way, you can track time spent on them automatically, using our desktop application.

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We’ve also created a special Zendesk app you can install, if you wish to track time on your tickets directly from Zendesk. To add app to your account, go to Zendesk marketplace and search for TimeCamp Timer. Click on the Install app button.

Zendesk Time Tracker

Adjust your settings and click on Install button.

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From now on, you’ll be able to start timer directly in Zendesk.

Zendesk Time Tracker